FAQ

What types of products do you offer?

Our store provides a diverse range of innovative products, focusing primarily on high-quality kitchen utensils and advanced home surveillance cameras. These products are designed to enhance everyday living through functionality and user-friendly designs.

How can I ensure the quality of your kitchen utensils?

We prioritize quality in our kitchen utensils by sourcing materials that meet rigorous standards. Our products undergo thorough testing to ensure they are durable, safe, and effective for everyday cooking tasks.

What features should I look for in home surveillance cameras?

When selecting home surveillance cameras, consider features such as video resolution (1080p or higher), night vision capabilities, motion detection, and ease of installation. Our cameras are designed with these functionalities to provide optimal security for your home.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. Please contact us to initiate the return process.

How long does shipping take?

Orders are typically delivered within 3 to 4 days. We strive to ensure timely delivery to enhance your shopping experience.

What should I do if my item is damaged upon arrival?

If you receive a damaged or defective item, please inspect your order immediately and contact us. We will evaluate the issue and work to resolve it promptly.

Are there any items that cannot be returned?

Certain items, such as perishable goods, custom products, and personal care items, are non-returnable. Additionally, we do not accept returns on sale items or gift cards. Please reach out if you have questions about specific items.

How can I contact customer support?

You can reach our customer support team via email at alizainusa1@gmail.com or by phone at 971567573117. We are here to assist you with any inquiries or concerns.